Right of Withdrawal & Cancellation Form
Right of Withdrawal
A. Instructions on Withdrawal
Introduction
Consumers are entitled to a right of withdrawal in accordance with the following provisions. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity.
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, took possession of the goods.
To exercise your right of withdrawal, you must inform us:
Kenvor.
Ubierweg 10
42653 Solingen
Germany
Email: kenvorwear@gmail.com
by means of a clear statement (e.g., by letter or email) of your decision to withdraw from this contract.
To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and at the latest within seven days from the day on which the returned goods are received by us.
For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise.
We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods.
You must return the goods to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us.
You will bear the direct costs of returning the goods.
You only have to pay for any diminished value of the goods if this diminished value is due to handling of the goods in a way not necessary for checking the condition, properties and functioning of the goods.
Exclusion or premature expiration of the right of withdrawal
The right of withdrawal does not apply to contracts for the delivery of goods,
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which have been custom-made or personalized,
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which are produced specifically according to customer specifications,
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or which are not suitable for return.
This applies in particular to print-on-demand products with individual designs or personalizations.
General Information
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Please avoid damage and contamination of the goods.
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Return the goods in their original packaging with all accessories, if possible.
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If necessary, use suitable protective packaging to avoid transport damage.
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The aforementioned notes are not a prerequisite for the effective exercise of the right of withdrawal.
B. Sample Withdrawal Form
If you wish to withdraw from the contract, please fill out this form and send it back.
To:
Kenvor.
Yesim Keles
Ubierweg 10
42653 Solingen
Germany
Email: kenvorwear@gmail.com
I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods:
Ordered on (*) ___________________
Received on (*) ___________________
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s)
(only for notification on paper)
Date
(*) Delete as appropriate.